Eden Regal Ballroom & Catering FAQs
Below please find the answers to the questions we get asked most often. If you have questions that aren’t answered here, please give us a call at (954) 922-3344
or send us an email at Events@CateringEden.com
Q:Could you please send me your prices?
A: Since no two parties are alike we always customize a package with you. We would love to meet with you to build a package that would suit your needs and budget.
Q: Can I set up a time to tour the facility?
A: Yes! We would love to show you around. We are very flexible and give tours when it’s convenient for your schedule, including evenings and weekends. Please call to set up a site visit.
Q:Do you have a particular date available?
A: Date availability changes rapidly. Please call our office for the most up-to-date information.
Q: What time can I start my event?
A: Because we cater only one wedding at a time, we are able to offer our facility at any time that works with your schedule. Although due to Shabbat time events on Saturday can start 30 minutes after sundown.
Q: What time can my event go to?
A: We offer something very special to our customers that no other venue does! We have no limitation in the time, you can finish your event even at Four (4AM) o’clock in the morning (NO OVER TIME CHARGE!!!) We want you to enjoy your special day and don’t worry about the time…
Q: What is needed to secure my date and reserve the space?
A: A non-refundable deposit of $1000 and the signed contract agreement secures your date and space. Availability is subject to change until receipt of both.
Q: What is the cancellation date policy?
A: Refunds on cancellations due to extenuating circumstances will be considered on an individual basis and are made at Eden Catering’s sole discretion.
Q:How are payments handled?
A: We require an initial payment of $1,000, then 50% is due 30 days prior your event, and the balance must be paid in full a week before the event with a check, money order or cash.
Q:Do you accept payment plans?
A: Yes we offer a payment plan for your convenience.
Q: When is my final payment due?
A: All the final details, guest count, and payment will be due 5 business days prior to the event.
Q: What if my guest counts go up or down?
A: When you are planning your event it always better to start with the minimal number of guests you are expecting and raise your counts as you get your final RSVP’s in.
Q: Are you Glatt Kosher?
A: Yes, (by the strict ORB supervision) Meat, Parve, or Dairy.
Q: What is kosher food?
A: Kosher food is food prepared in accordance with Jewish Dietary Laws. Click here to read more: http://www.cateringbyeden.com/what-is-kosher-food/
Q: Do I have to be Jewish to do the event at your place?
A: No, of course not! At Eden Regal Ballroom & Catering we have variety of kosher cuisine that please the palates of every individual regardless of race or religion.
Q:Can I use my own vendors (florist, photographer, entertainment)?
A: Yes, we will provide you with a preferred Vendor List who are familiar with this property, or you may choose to use your own. (check our preferred vendor list here: http://cateringeden.com/partners)
Q: What are the sizes of the tables?
A: 72″ Round, seats 10-12 guests (you can have some tables with 10 chairs, some with 11 chairs, and some with 12 chairs). 8″ rectangle tables for gifts, place cards table, and DJ Table.
Q: What’s your capacity ?
A: The Regal Ballroom can accommodate up to 250 guests. Our Cocktail Room can accommodate up to 150 guests. The Grand Ballroom can accommodate up to 450 guests with a dance floor (The Cocktail room and the Regal ballroom jointly create the grand ballroom)
Q: Do I need Valet Parking?
A: No, we have ample complimentary parking for all guests.
Q: How will you know what meal each guest selected for dinner?
A: You may ask your guests to check in the RSVP cards their choice of entree selection (Fish, Chicken, Meat, or Vegetarian). You then will provide us with the menu-table breakdown 5 business days prior to your event indicating what entree selection each guest ordered. We may also ask the guests once they seat.
Q: Do you have a catering license?
A: Yes, We are fully licensed and insured in food, beverage, and alcohol.
Q: Can I bring my own food? alcohol?
A: No, Due to insurance and liability restrictions all food and alcohol must be supplied by us.
Q: Can you prepare Vegetarian, Vegan, or Gluten Free meals for just a few of our guests? Will you be willing to include a recipe we provide, like a special family dish?
A: Yes, we have the ability to accommodate almost any type of cuisine or recipe.
Q: What if I have a guest with an allergy?
A: We are very sensitive to allergies, so we would make a special entrée for those guests.
Q: Do you have kids menu?
A: For children 12 and under we offer chicken Fingers and French Fries.
Q:Do you provide the wedding cake? Can we use an outside baker ? Is there a cake-cutting fee?
A: We include a wedding cake in all our packages from Ana Paz Cakes. You may schedule a cake testing with her, and she will inform you which cakes included in our packages. You may also choose to do an upgrade directly with Ana Paz. If you are not satisfied with Ana Paz cakes (we doubt that will happen) you can contact us, and we will give you a different kosher bakery contact. We are more than happy to cut the cake for you at no additional charge.
Q: How early can I have my vendors come to decorate and setup for my reception?
A: Three(3) to Four (4) hours prior to the start of your event. One week prior to your event, please provide a contact list of your vendors to the event coordinator.
Q: Do you do off-premise catering?
A: Yes, we do offer off-premises catering to the destination of your choice within the tri-counties.
Q:Can we hold our marriage ceremony outdoor?
A: Our magnificent Ceremony Garden is available for your onsite ceremony.
Q: Is there an outdoor space where we can take our pictures?
A: Yes, Eden’s garden will give you a fantastic background. Click here to see some samples and ideas: http://cateringeden.com/picturelocations
Q:What happens if I’m having an outside ceremony and it rains?
A:The ceremony can be moved inside to your reception room if it rains. The whole building is at your use and we always provide a Plan B.
Q: Do you host ceremonies on site? If so, is there a separate location from the reception area?
A: Yes, we host many ceremonies in the Sanctuary, or in the Cocktail Room (if ceremony is being held in the Cocktail room, the Cocktail hour may be in the lobby). The impressive sanctuary can sit up to 500 people is the perfect setting to exchange wedding vows, Brit, Baby naming, Bar/Bat Mitzva or any other ceremony. There is a rental fee for the use of the sanctuary of $900. The Cocktail room can sit up to 200 people, and the fee is $400.
Q:Do you provide a chuppah or arch for Wedding Ceremonies?
A: No, this can be provided by your decorator or florist. (check our preferred vendor list here: http://cateringeden.com/partners)
Q: Do you handle all table settings, and can you place centerpieces and party favors?
A:Yes we take care of the table set-up, include our fine china, silver ware, glasses, and napkins. We have no problem helping with lighting candles, menu cards and favors, and we are able to assist in placing of the centerpieces depending on the details.
Q: Do you offer a discount for certain days of the week or times of year?
A:Because our prices are so reasonable, we do not normally offer discounts, but they may be available in certain situations – please feel free to inquire.